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Frequently asked

Common questions

You can have up to 5 active links on the free plan. If you hit the limit, you can delete a link to free up a slot and create a new one — but 5 active links is the maximum at any time. Upgrade to Pro for unlimited links.

If you set an expiration date when creating the link, it automatically stops working after that date. Open the link details to check its status — you can extend or remove the expiration to reactivate it.

An open is recorded each time someone successfully loads your short link. If the link is password-protected, only successful entries count — failed password attempts are not tracked.

We show the country and device type of each open, but we never identify individuals. Your visitors stay anonymous.

Yes — Pro subscribers can set a custom short code like vrly.app/my-name when creating a link. Custom codes that get fewer than 5 opens in 60 days may be reclaimed.

If you set a max opens limit, the link automatically stops working once that number is reached. You can increase or remove the limit from the link details screen at any time.

With Pro, you can add a password to any link. Visitors see a password prompt before they can reach the destination. Only successful entries are counted as opens.

Yes — turn on notifications in Settings and you'll get a push alert each time a link is opened. You can turn this off at any time.

Yes. Deleting a link permanently removes it along with all its open history. This cannot be undone, so make sure you no longer need it before deleting.

Open Settings on your iPhone, tap your name, then Subscriptions, and select the subscription to cancel. You'll keep Pro features until the end of your current billing period.

Go to Settings → Manage Subscription and tap Restore Purchases. If it still doesn't work, make sure you're signed in with the same Apple ID you used to purchase.